Refund Policy

At SolveIt, we want you to be completely satisfied with our service. If for any reason you are not happy with your subscription, we make it easy to get a refund.

1. 30-Day Money-Back Guarantee

All paid subscriptions (Starter, Pro, and Business) are covered by our 30-day money-back guarantee. If you are not satisfied with SolveIt for any reason within the first 30 days of your subscription, we will issue a full refund — no questions asked.

2. How to Request a Refund

To request a refund, simply:

• Email us at afrodigitalhub1@gmail.com
• Include your account email address and reason for the refund (optional)
• We will process your refund within 5-7 business days

3. Eligibility for Refunds

You are eligible for a refund if:

• Your refund request is made within 30 days of your initial payment
• Your account is in good standing and has not violated our Terms of Service
• You have not previously received a refund for the same subscription

4. Refunds After 30 Days

After the 30-day period, we do not offer refunds for the current billing cycle. However, you can cancel your subscription at any time to prevent future charges. Your access will continue until the end of the current billing period.

5. Cancellation

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will not be charged for subsequent periods after cancellation.

6. Free Plan

The Free plan does not involve any payment, so no refunds are applicable. You can upgrade or downgrade between plans at any time.

7. Processing Time

Once your refund is approved, please allow:

• 5-7 business days for the refund to appear on your credit or debit card
• Up to 10 business days for bank transfers

8. Contact Us

If you have any questions about our refund policy or need assistance, please contact us at:

afrodigitalhub1@gmail.com

We aim to respond to all refund requests within 24 hours.

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